Ask About Capture Snaps
Have questions about how Capture Snaps works, pricing, or whether it’s a good fit for your events?
We’re happy to walk you through it and help you decide. You can also explore all platform features.
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Account & Product Help
Already using Capture Snaps and need help with your account, settings, or an active event?
Get in touch and we’ll point you in the right direction, or search the Capture Snaps Knowledge Base.
FAQ
Do guests need to download an app to upload photos?
No. Guests simply scan a QR code or open a link and upload directly from their phone’s browser — no app, login, or account required.
What types of events can Capture Snaps be used for?
Capture Snaps is designed for weddings, parties, corporate events, venues and other live events.
Is guest data stored safely?
Events are isolated and only guests with the event QR code can upload photos.
Can I try Capture Snaps before committing?
Yes. Download the trial to explore the full setup.