Capture Snaps

Terms of Service

Capture Snaps
Last Updated: August 18, 2026

These Terms of Service ("Terms") govern your use of the Capture Snaps desktop application, phone upload web interface, online slideshow, and admin dashboard (collectively, the "Service"). By downloading, installing, or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Service.

1. Definitions

  • "Operator" means a person or business that uses the Capture Snaps desktop application to manage events, photo booths, and related services.
  • "Guest" means an event attendee who uploads photos or interacts with the phone upload interface.
  • "Content" means any photos, images, media, text, or other materials uploaded, captured, stored, or managed through the Service.
  • "Application" means the Capture Snaps desktop software, including any updates.

2. Description of Service

Capture Snaps is a photo booth monitoring and event management platform that provides:

  • Real-time photo booth monitoring and event management
  • Phone-based guest photo uploads with optional background removal
  • Photo storage, moderation, and gallery management
  • Live slideshow display (local and online)
  • Print job management and printer integration
  • Optional syncing to connected cloud services (SmugMug and Dropbox)
  • Subscription activation and management

3. Account and Access

3.1 Software Licence

Capture Snaps is licensed, not sold. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the Application for your internal business or personal use.

3.2 Trial Mode

The Service may be used in trial mode with the following limits:

  • Up to 30 booth photos per event
  • Up to 30 phone uploads per event
  • Up to 1 event

Trial limits may change at our discretion.

3.3 Subscriptions and Billing

  • Paid subscriptions are managed through Stripe. You are responsible for maintaining a valid payment method.
  • Subscription status is validated online through our backend. An offline grace period of up to 7 days is provided after the last successful validation.
  • Billing, renewals, upgrades, downgrades, and cancellations are handled through the Stripe customer portal or as otherwise provided.
  • Fees are non-refundable except where required by applicable law.

3.4 Licence Restrictions

You may not:

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Application
  • Redistribute, sublicense, rent, lease, or lend the Application to any third party
  • Share, transfer, or misuse subscription credentials or licence keys
  • Circumvent or attempt to bypass licensing, trial, or usage limits
  • Use the Service for any unlawful purpose or in violation of these Terms
  • Remove or alter any proprietary notices, labels, or branding in the Application

4. Operator Responsibilities

4.1 Content Responsibility

You are solely responsible for all Content uploaded, stored, synced, printed, or managed through your use of the Service. You represent and warrant that you have all necessary rights, licences, and permissions for that Content and that it does not infringe any third-party rights.

4.2 Guest Consent and Data Protection

As an event operator, you are responsible for:

  • Informing guests about photo collection, upload, and processing at your events
  • Obtaining any required consent from guests (including for minors where applicable)
  • Complying with all applicable privacy, data protection, and consumer protection laws in your jurisdiction (including the UK GDPR, EU GDPR, and any local regulations)
  • Establishing an appropriate legal basis for processing guest personal data
  • Responding to data subject requests from your event guests

You acknowledge that you act as a data controller for guest Content collected at your events, and that Capture Snaps acts as a data processor on your behalf for that Content.

4.3 Event Security

You are responsible for maintaining the confidentiality of event admin passwords, integration credentials, and any other access controls configured in the Application.

4.4 Acceptable Use

You agree not to use the Service to:

  • Upload, store, or distribute illegal, harmful, abusive, defamatory, or obscene content
  • Violate the rights of any third party
  • Interfere with or disrupt the Service or its infrastructure
  • Attempt to gain unauthorised access to any part of the Service

5. Intellectual Property

5.1 Our Rights

Capture Snaps and all related branding, software, documentation, and materials are the intellectual property of Capture Snaps. These Terms do not grant you any rights to our trademarks, logos, or branding beyond what is necessary to use the Service.

5.2 Your Content

You retain full ownership of your Content. By using the Service, you grant us a limited licence to store, process, display, and transmit your Content solely to provide the Service to you. This licence terminates when your Content is deleted from the Service.

6. Third-Party Services and Integrations

The Service integrates with third-party providers, including:

  • Stripe (subscription billing and payments)
  • Supabase (database, APIs, and storage)
  • Cloudflare R2 / Supabase Storage (media storage)
  • SmugMug and Dropbox (optional media sync)
  • Resend (transactional email)

Your use of any third-party service is subject to that service's own terms and policies. We are not responsible for the availability, performance, or actions of third-party providers, including outages, API changes, data loss, or policy changes.

You may disconnect optional integrations at any time through the Application. Disconnecting does not automatically delete data already synced to those services.

7. Data, Privacy, and Security

  • For details on how we collect, use, and protect your data, see our Privacy Policy.
  • For details on how to delete your data, see our Data Deletion Policy.
  • Managed event records and associated managed cloud media are automatically deleted 60 days after the event end date, unless deleted earlier. Copies synced or exported elsewhere are outside this process.
  • Sensitive credentials stored by the Application are protected using operating system-level secure storage where supported.
  • Some integration data may be stored in the local app data directory to maintain functionality.
  • No system is completely secure. You accept the inherent risks of using internet-connected services.

8. Availability, Updates, and Support

8.1 Availability

The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted, error-free, or continuous operation of the Service or any third-party dependency.

8.2 Updates

The Application may check for and download updates automatically. Updates may include bug fixes, new features, or changes to existing functionality. Continued use of the Service after an update constitutes acceptance of any changes.

8.3 Support

Support is provided at our discretion via email at james@capturesnaps.com. We do not guarantee response times or resolution of all issues.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Service is provided without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business, or goodwill, arising from your use of or inability to use the Service.
  • Our total aggregate liability for any claim arising from or related to the Service shall not exceed the total amount you paid to us in the 12 months immediately preceding the event giving rise to the claim.
  • Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law (including UK consumer law where applicable).

10. Indemnification

You agree to indemnify, defend, and hold harmless Capture Snaps and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your use of the Service
  • Your Content
  • Your violation of these Terms
  • Your violation of any applicable law or third-party rights
  • Any claims by your event guests relating to Content you collected or processed

11. Termination

11.1 By You

You may stop using the Service at any time by uninstalling the Application and cancelling your subscription through Stripe.

11.2 By Us

We may suspend or terminate your access to the Service at any time if you violate these Terms, engage in abusive conduct, or if required by law. Where reasonably possible, we will provide notice before termination.

11.3 Effect of Termination

Upon termination:

  • Your licence to use the Application is revoked.
  • Managed event records and associated managed cloud media are deleted 60 days after the event end date, unless deleted earlier.
  • Local data remains on your device until you remove it.
  • Data already synced to third-party services remains subject to those services' terms. You must manage deletion directly with each provider.
  • Provisions that by their nature should survive (including limitation of liability, indemnification, and intellectual property) will survive termination.

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict-of-law principles.

12.2 Dispute Resolution

Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12.3 Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under applicable law, including the Consumer Rights Act 2015 (UK).

13. General Provisions

13.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

13.2 Entire Agreement

These Terms, together with the Privacy Policy and Data Deletion Policy, constitute the entire agreement between you and Capture Snaps regarding your use of the Service and supersede all prior agreements and understandings.

13.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

13.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last Updated" date at the top of this page. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms:

Capture Snaps
Email: james@capturesnaps.com